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Inside the Integrus360: Need for Variety
Shawn Maurer • September 22, 2026

When Change Hits, Know What to Hold and What to Let Flex
Need for Variety hits pretty close to home for me. When I completed my own Integrus360, this was one of those dials where I looked at the results and thought, I don’t know that I love that.
Not because the data was wrong.
Because I could see it.
And once I saw it, I could think of plenty of moments when other people had probably seen it too.
Need for Variety can be a little misleading at first. It isn’t measuring whether you like trying new restaurants, rearranging the furniture, or looking for a new adventure every weekend.
The Need for Variety dial measures your response to change.
When the plan changes, how do you react?
When something unexpected gets dropped into your day, what happens in your face, your tone, and your body? When the circumstances you thought you could control suddenly aren’t under your control anymore, what does everybody around you experience?
That’s what makes this dial so important for leaders. Change is going to happen. The question is what our behavior communicates when it does.
I Like A Good Plan
For a lot of my leadership life, I’ve been the guy who appreciates clarity, consistency, systems, and a well-executed plan.
Those are good things. At least until I start believing the plan itself is the thing I’m supposed to protect.
Years ago, I was helping oversee an event with some well-known worship artists. We had promoted that the event would end at a particular time. Our staff needed to clean the facility afterward and turn everything around for Sunday morning.
There was a plan.
And then the artists kept playing.
And playing.
And playing.
They were comfortable responding to what was happening in the room—God was doing something special.
Meanwhile, I was watching the clock and thinking about the staff waiting to clean, the schedule we had communicated, transportation, overtime, and every other ripple effect.
My concerns weren’t imaginary. Those things really mattered. But my initial reaction also showed me something about myself. My instinct was to grab harder for structure because the circumstances had changed and now required a change to the plan.
I eventually had to recognize that I could address the legitimate consequences without requiring everything to happen exactly the way I had pictured it. I needed to help our team adapt while still bringing enough structure to the situation to serve people well.
That distinction has become really important to me.
Both Ends of the Dial Bring Something Valuable
There is nothing inherently wrong with a lower Need for Variety. Just like there is nothing inherently wrong with a higher Need for Variety.
A leader with a lower Need for Variety can bring consistency, discipline, thoughtful processing, and the ability to protect a good system from being abandoned too quickly.
A leader with a higher Need for Variety may bring curiosity, innovation, momentum, and the ability to see opportunity when everyone else is staring at the disruption.
We need both.
The challenge comes when our natural response becomes our only response.
When pressure increases, a leader who naturally wants structure may dig in. We start asking, “What’s the policy? What’s the procedure? What did we already decide?”
Sometimes that’s exactly the question that needs to be asked. But sometimes what we are really saying is, “Please make this feel predictable again.”
On the other side of this dial, a leader who is energized by change can see the same disruption and immediately think, “New world. New opportunity. Let’s go.”
That can be catalytic.
It can also cause a team to abandon useful processes, move before people are ready, or continually chase the next idea without executing the last one well.
The goal isn’t to become a person who always embraces change. And it isn’t to become a person who always protects the plan.
The goal is to learn the appropriate balance between rigidity and flexibility is for each situation.
The Question Isn’t Simply, “Should We Change?”
I think leaders often get themselves into trouble because we treat an entire decision as though it belongs in one bucket. It's wither "We can’t change this” or "Everything is on the table.” But most real leadership decisions are more complicated than that.
There are usually parts of the decision that absolutely need to remain fixed, there are parts we feel strongly about but could change, and then there are probably some details that don’t deserve nearly as much of our energy as we’re giving them.
That’s why it's not helpful to ask questions like:
- What was the original plan?
- What do I prefer?
- What worked last time?
The more useful questions we can learn to ask are:
- What actually needs to remain true?
- What are my "wants" that are not critical to the mission?
- What will ultimately make no serious impact on the outcome?
These questions help us start separating principles from preferences.
What is actually non-negotiable?
Some things deserve a firm grip: your mission, your values, safety, and integrity. Some financial boundaries matter. Some commitments matter. Sometimes a deadline really is a deadline.
Healthy flexibility does not mean treating everything like it is optional. In fact, leaders with a naturally high Need for Variety may need to be especially deliberate here. Because when a new opportunity appears, it can be easy to become excited about what could happen without first asking what must remain true.
One leader I coached is naturally much more comfortable acting first. When his organization needed a new facility, he had an opportunity to grow his leadership. He believed wholeheartedly that he could have found a building he liked and simply said, “We’ll figure out how to make it work.”
Instead, he slowed the process down. He brought other people around a whiteboard. He invited feedback. He let them help him process several possibilities before he made the decision. Together, they decided what was nonnegotiable and what was flexible.
He didn’t stop being an innovative, action-oriented leader. He added enough structure to his strength of flexibility that his team could trust where he was taking them.
But Is It Essential—or Do I Just Really Like It?
This is probably the area where those of us who have a lower need for variety get tripped up and have some work to do. There is a big difference between a principle (nonnegotiable) and a preference (flexible). And if we don't slow down enough to really consider the decision, preferences have a funny way of becoming policies.
We have a preferred process.
A preferred timeline.
A preferred vendor.
A preferred way of running the meeting.
A preferred order for how things should happen.
Maybe it really is the best option.
But is it essential?
That question can be uncomfortable because familiarity often feels a lot like wisdom. Sometimes we have done something the same way for years because it really is a great system. Sometimes we have done it that way for years because...we have done it that way for years.
Those aren't the same thing.
Preferences are things that matter—they may even be important—but changing them would not prevent us from accomplishing the real purpose of the decision.
For a lower Need for Variety leader, this may be the most important category on the page because it gives us somewhere to put the things we care about without pretending they are untouchable. If that's you, this is an area where you can earn great credibility and influence with your team by conceding and letting them own some of these decisions.
Some things really can flex
Then there are the details where more than one healthy answer exists.
The decision can be delegated.
The process can change.
The original plan can be tested and adjusted.
Someone closer to the work might actually have a better idea. Circumstances may have changed enough that the plan we created six months ago is no longer the best path forward. Flexibility doesn’t mean those details are meaningless. It simply means we don’t have to control every one of them to protect the outcome.
I once coached a production leader whose instinct was similar to mine. When something disrupted the plan, you could see the tension. But he also had experience doing improv comedy. So I reminded him of one of the basic disciplines of improv: receive what has been given to you before you shut it down.
Instead of immediately listing the reasons the unexpected change couldn’t work, he stepped into flexibility first.
The unexpected thing happened.
He received it.
Then he worked with what was actually in front of him.
His environment became less stressful, and he became a better teammate—not because he stopped caring about excellent execution, but because he stopped needing every detail to stay under his control.
Your team feels your response to change
This is ultimately why Need for Variety matters: it affects trust.
If my behavior is constantly unpredictable, my team eventually learns to wait before buying into anything. They don't know whether today's direction will still be the direction next week. On the other hand, if every change has to fight its way through my resistance, the team learns something, too.
They may stop bringing ideas.
They may become reluctant to raise opportunities.
They may conclude that changing a plan simply requires too much energy.
That kind of rigidity becomes its own form of organizational red tape. Healthy leadership requires us to flex. The higher you move in leadership, the more likely it is that two situations in the same day will require very different responses from you. One decision may require you to protect the boundary. The next may require you to get out of the way.
The skill is knowing which is which.
Shawn Maurer
Executive Coach
Integrus Leadership
Hold firmly to what matters. Hold loosely to what doesn’t.
That's why we created The Change Decision Filter.
It's a simple tool designed to help you take a current decision, change, problem, or opportunity and sort its individual pieces into three categories:
- Non-Negotiable: What must remain true?
- Preferable: What would I like to preserve?
- Flexible: What can change?
The goal isn't to convince you to embrace more change or resist more change. It's to help you bring the right amount of structure to the decision in front of you.
Sometimes leadership requires a firm grip, and sometimes the healthiest thing you can do is loosen it.
Download The Change Decision Filter and use it with a decision you're facing right now. You may discover that some of the things you've been protecting aren't actually the things that matter most.
Ready to See the Full Picture?

Don't Guess About Your Need for Variety
A framework can help you make better decisions when circumstances change, but it cannot tell you how your response to change is currently being experienced by the people around you.
You may think you are protecting what matters while your team experiences you as rigid or resistant. You may think you are being flexible and responsive while your team is wondering which plans, priorities, or decisions they can actually count on.
Self-reflection only tells part of the story.
The Integrus360 provides structured, anonymous feedback from the people who experience your leadership every day, helping you see where behaviors like Need for Structure are serving your leadership—and where they may be getting in the way.
Because the goal is not to become the most flexible leader in the room.
The goal is to bring enough consistency that your people know what they can count on—and enough flexibility that you can respond well when circumstances change.
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